Messaging
On-page live chat for your online business
Get to know your customers, understand their challenges and learn what they want, all while they’re actively engaged on your website or logged in to your products.
Video Tour
Take a video tour of Podia’s messaging features
- Learn what makes Podia different
- See how easy it is to start selling
- Go behind-the-scenes of every feature
Messaging benefits
Use messaging to grow your business.
Podia’s messaging tools give you a powerful way to engage leads, boost sales and build customer relationships, without any additional cost or software.
Turn visitors into customers
Have conversations with anyone browsing your site, helping them go from “just looking” to “just take my money”.
Interact with your customers
Offer on-page live chat to your logged-in customers and help them get more from your products.
Make getting in touch convenient
Live chat gives your customers a reliable way to reach you when it’s convenient for them, wherever they are.
Help people even when you’re not there
Capture customer questions, feedback and requests even if you’re sleeping.
Fully integrated into your business
Unlike a third-party chat plugin, our feature integrates seamlessly with your website, which means all of your conversations and sales data are in one place.
Not available on any other platform
Integrated live chat is new and 100% exclusive to Podia customers; you won’t find it on any other digital product platform!
“I’ve been amazed by Podia at every step of the way. Honestly, when I started out I had no idea how any of this stuff worked - memberships, email marketing, online sales… It was all overwhelming. Podia took all that and gave me a one stop solution to my problems that was easy and straightforward. Plus the support is unreal and always there to help. Two thumbs straight up!"
— Ryan Breitkreutz,
Photographer, Signature Edits
Messaging features
All the features you need to engage.
Messaging includes everything you need to start or reply to customer conversations, plus the right tools to connect with leads and make more sales.
Turn visitors into customers
Have conversations with anyone browsing your site, helping them go from “just looking” to “just take my money”.
Interact with your customers
Offer on-page live chat to your logged-in customers and help them get more from your products.
Make getting in touch convenient
Live chat gives your customers a reliable way to reach you when it’s convenient for them, wherever they are.
Help people even when you’re not there
Capture customer questions, feedback and requests even if you’re sleeping.
Fully integrated into your business
Unlike a third-party chat plugin, our feature integrates seamlessly with your website, which means all of your conversations and sales data are in one place.
World-class support
We’re here for you whenever you need us, with chat and email support seven days a week.
Chat notifications
Enable chat notifications so you never miss important conversations. Turn them off when you’re not around or when it’s time to focus.
Chat in your language
Because our customers are all over the world, our chat tool supports 11 languages, with more being added all the time.
Unlimited everything
There are zero limits on visitors, customers, chats, or anything else. Chat as much as you want with as many people as you can.
Set your status
Let customers know if you’re around or away.
Frequently asked questions
Don’t see your question here? Chat with us!
-
Absolutely. Just login to your Podia account, go to “settings” and hit “cancel account.” There are no hidden fees, no questions asked, and no gotchas.
-
Yes! While Podia replaces 5+ tools for many of our creators, we understand if you’d prefer to keep using something else that you love. Podia integrates with many top software providers, and you can find a full list here.
-
Absolutely! You can check out our Podia demo site, which we’ve built to show you what the Podia experience will look like for both you and your customers.
There are also dozens of creator example sites on our Examples page, so you can see what other creators just like you have built using Podia.
-
We’d love to. Podia’s customer support is here for you, seven days a week. Just drop us an email or reach out on live chat, and a real, friendly person will be delighted to help you out.
Build your entire online business with Podia
Podia has everything you need to sell online courses, digital downloads, webinars, coaching, and community. You can also build a beautiful website and manage your email marketing all under one roof. Sign up for your free Podia account.
Sell your work
Market your work